Ever block off time for an important project… only to spend the entire day putting out fires instead?
On the next episode of Managing Up, Dean Trempelas dives into Project vs BAU: Why Big Important Work Keeps Getting Bumped.
We’ll break down BAU vs project work in an MSP, why urgent tickets always seem to eat project time, how managers and technicians can better protect focus time, and a simple framework for turning good ideas into projects that actually get done.
Managing Up is a monthly live stream series focused on helping MSP professionals build influence, communicate clearly, and navigate the realities of getting work done inside a busy organization.
Because if every day gets swallowed by the urgent stuff, the important work never gets a fair shot.
Empath partners, invite your managers, team leads, project coordinators, and technicians to join the conversation.
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